At Textalux Sales, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special occasion or simply updating your wardrobe, we strive to ensure that your orders reach you as quickly and efficiently as possible. Here’s everything you need to know about our delivery process:

Order Processing

Once you place an order, our team works diligently to process it within 1-2 business days. During this time, we carefully prepare your items, ensuring they meet our high standards of quality before they are shipped.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who prefer faster delivery, we use DHL or FedEx. Your order will typically arrive within 10-15 business days after shipment. The shipping fee for this option is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after shipment.

International Shipping

Textalux Sales is proud to serve customers worldwide, bringing our stylish collections to fashion-forward women across the globe. However, please note that we are unable to ship to certain remote areas in Asia and other regions. If you have any questions about shipping to your location, feel free to contact our customer service team at [email protected].

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and estimate its arrival date. If you encounter any issues or have questions about your shipment, our customer service team is always here to assist you.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.

Customer Support

Your satisfaction is our top priority. If you have any questions about your order, shipping, or returns, our dedicated customer service team is available to help. You can reach us at [email protected], and we’ll be happy to assist you.

Thank you for choosing Textalux Sales. We look forward to delivering your stylish new wardrobe and being a part of your fashion journey!