1. Introduction
Welcome to Textalux Sales! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
2. User Obligations and Responsibilities
As a user of Textalux Sales, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Use the website only for lawful purposes and in accordance with these terms.
- Not engage in any activity that could harm the website or its users.
- Comply with all applicable laws and regulations.
3. Product and Service Description
Textalux Sales offers a variety of products including dresses, jumpsuits, kaftans, kurtas, and tops. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings and lighting conditions.
All products are subject to availability. If a product is out of stock, we will notify you and offer a refund or alternative product.
4. Order and Payment Terms
Orders are processed within 1-2 business days after payment confirmation. We accept payments via Visa, MasterCard, JCB, and PayPal. Please ensure that your payment information is accurate and up-to-date.
Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days.
- Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days.
We ship globally, excluding certain remote areas in Asia. Please check our website for specific shipping restrictions.
5. Returns and Exchanges
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange the item within 15 days of receiving your order. The item must be unused, in its original packaging, and in the same condition as when you received it.
Non-returnable items include kaftans due to their delicate fabric and intricate designs, unless they arrive damaged or defective.
To initiate a return or exchange, please contact us at [email protected] with your order number and details about the product. We will provide you with the return address and instructions.
Refunds will be processed within 5-7 business days after we receive and approve the returned item. Shipping costs are non-refundable. For exchanges, we will cover the shipping costs.
6. Intellectual Property
All content on the Textalux Sales website, including text, graphics, logos, images, and software, is the property of Textalux Sales and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
7. Limitation of Liability
Textalux Sales is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
We do not guarantee that the website will be error-free or uninterrupted, or that any defects will be corrected. We are not responsible for any delays or failures in performance due to circumstances beyond our control.
8. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: [email protected]
Address: 4941 Rinehart Road, Miami, US 33132
9. Changes to Terms and Conditions
Textalux Sales reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Miami, US.